FAQs

Have some questions before taking a tour? Check below to see our most common questions!

When should we arrive for our tour or charter?

We ask that guests arrive 15-30 minutes prior to arrival to allow time for loading.

Is the boat safe?

Our boats are Transport Canada certified and go through regular checks and inspections. All Captains and Crew are experienced and licensed by Transport Canada. Safety instructions are given to guests before departure of every tour/water taxi service. There are life jackets available onboard, as well as a life raft.

What if it’s raining?

Tours operate rain or shine! Safety is our #1 priority therefore if the weather conditions (including high winds) are extreme, your tour may be cancelled at the discretion of the Captain.

What is your cancellation policy?

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Are there bathrooms on the boat?

Yes…and no. There is a bathroom aboard Oceanwatch ll. There is no bathroom aboard Oceanwatch or the water taxi. Longer tours are usually aboard Oceanwatch ll.

Are snacks or beverages available?

No food or drinks are provided during your tour; however, guests are welcome to bring their own.

Are there any age restrictions?

Not at all!

What happens if I get seasick while on the boat?

If you are concerned, speak with pharmacist regarding anti-nausea options, and bring along some ginger candy!